If you are not receiving WEAs here are some tips to troubleshoot your mobile device:
- Check the settings on your mobile device and review your user manual (you may be able to find this online too).
- Older phones may not be WEA capable, and some cell phone models require you to enable WEAs.
- Some mobile service providers call these messages “Government Alerts,” or “Emergency Alert Messages.”
- Check with your wireless provider to see if they can resolve the issue.
- All major phone providers and some smaller providers participate in WEA.
- Federal Communications Commission (FCC) registry of WEA providers.
To provide comments or concerns about WEAs sent in your area contact local officials directly.
Event Details
FEMA, in coordination with the Federal Communications Commission, will conduct a nationwide test of the Emergency Alert System (EAS) and Wireless Emergency Alerts (WEA) this summer.
The national test will consist of two portions, testing WEA and EAS capabilities. Both tests will begin at 2:20 p.m. ET on Wednesday, Aug. 11.
The EAS national test is very similar to regular monthly tests typically originated by state authorities. During the test, radios and televisions across the country may interrupt normal programming to play the EAS test message. The message may be delivered in English or Spanish.
The WEA test will be directed only to consumer cell phones where the subscriber has opted-in to receive test messages, which will be in either English or Spanish, depending on the device’s language settings. Most mobile phones will not display the test message. In contrast, consumers will automatically receive real emergency alerts on compatible phones (even if they do not receive the test message). Instructions for how to opt-in to receive the test message on mobile devices can be found here.
Additional Information
Frequently Asked Questions (FAQs)
FEMA, FCC Conducting System Tests of Public Alert and Warning Infrastructures
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