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Friday, September 16, 2022

Journal of Accountancy Survey Gives Drake Software Highest Rating in 10 Categories

PRESS RELEASE (09-16-2022)


Franklin, NC (September 16, 2022) The Journal of Accountancy and Tax Adviser, both AICPA (American Institute of Certified Public Accountants) publications, recently published the 2022 Tax Software Survey. Respondents rated their current tax software using a five-point scale. This year, respondents gave Drake Tax the highest rating in 10 categories, including best overall—the eleventh consecutive year readers have awarded Drake software this top recognition. 

Drake Software was awarded top placement for the following 10 categories in 2022 Tax Software Survey: 

  • Overall Rating (4.6) 
  • Easy Update/Installation Process (4.8) 
  • Easy to Use (4.5) 
  • Handling Updates During Tax Season (4.8) 
  • Handling Transfers of Data within Returns (4.5) 
  • Easy e-Filing (4.8) 
  • Handling Multistate Business Returns (4.2) 
  • Easy to Get Technical Support (4.7) 
  • Quality of Technical Support (4.5) 
  • Most Recommended to New Practice (97%) 


“It’s gratifying to have the hard work of our dedicated staff be recognized by our customers,” John Sapp, Drake Software CRO stated. “Drake Software was founded on the core belief that we should treat our customers the way we would want to be treated. This guiding principle is evidenced in our software solutions and customer support, which are focused on contributing to the success of the more than 70,000 tax offices currently using our products. By consistently providing an agile, easy-to-use tax software, we help customers succeed at every level—from solopreneurs just starting out to large firms with multiple preparers.” 

Customer Success Manager Amanda Watson shared, “The user experience reflected in the AICPA survey results highlights the reliability and value represented by Drake Tax. The ability to easily install, use, and update the software (especially in the middle of filing season) is an often-understated cornerstone of the individual tax preparer’s success.” 

The AICPA-sponsored survey was released in their August publications as many tax professionals begin preparing for a new tax year. The peer review of key features helps practitioners choose the optimal software for their practice. 


About Drake Software 

Drake Software, a private company founded in 1977, provides software solutions to over 70,000 tax and accounting firms that file more than 36 million tax returns every year. Known for its award-winning customer service team, Drake is also consistently recognized for excellence in quality, value, and reliability. As part of its commitment to innovation and customer success, the company has continued to expand product offerings, integrations, and customer-service efforts—more than doubling its customers over the past decade.